Shipping Policy

At Flourishia, we understand that timely and efficient shipping is a critical component of the customer experience. Our shipping policy is designed to provide clarity and transparency regarding the delivery of our innovative home and pet products.

All orders are processed within 1-3 business days. During peak seasons or promotional events, processing times may be extended. Customers will receive a confirmation email once their order has been shipped, which will include tracking information to monitor the shipment's progress.

We offer various shipping options to accommodate different needs. Standard shipping typically takes 5-7 business days, while expedited shipping options can reduce delivery times to 2-3 business days. The exact delivery time may vary based on the destination and the shipping method selected at checkout.

Shipping costs are calculated at checkout based on the weight of the items and the selected shipping method. For orders exceeding a certain threshold, we may offer free shipping as an incentive to our customers. This threshold is determined based on the total value of the items in the cart prior to taxes and shipping fees.

We currently ship to all 50 states within the United States. International shipping may be available on a case-by-case basis, and customers are encouraged to contact our support team for inquiries regarding international orders.

In the event that a package is lost or damaged during transit, customers should report the issue to our customer service team within 14 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure that our customers receive their orders promptly.

It is the customer's responsibility to provide accurate shipping information at the time of order placement. Flourishia is not liable for delays or issues arising from incorrect addresses or unclaimed packages. If a package is returned due to an incorrect address, customers may be responsible for additional shipping fees to resend the order.

For any questions or concerns regarding our shipping policy, customers are encouraged to reach out to our customer support team. We are committed to providing a seamless shopping experience and appreciate your understanding and cooperation.